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Our Services

Many families and friends have limited knowledge in dealing with their loved ones care needs which can be challenging when sourcing care services.. Our experienced team will provide step by step guidance and support for all your loved ones care and health needs. Austen Allen Homecare have the capacity to provide a range of services to privately funded, Social Services, and Direct Payment clients.

personal care

Personal Care

This services offers

  • Personal hygiene (washing and bathing)
  • Dressing and grooming
  • Assisting with medication requirements
  • Denture care
  • Catheter and Stoma care (bladder and bowel incontinence)
  • Peg Feeding
  • Supporting community nurses with skin and pressure area monitoring
  • Attending appointments
  • Assistance with feeding
  • Meal preparation
  • Supporting individuals to participate in social activities
Dementia Care

Dementia Care

The good news is we are all living longer thanks to the advances in healthcare and living conditions. However due to our ageing population the number of people affected by Dementia, a syndrome which affects the decline of the brain and its abilities, is showing a significant increasing trend.

In conjunction with Alzheimer’s Society, Austen Allen Homecare’s management team have undertaken specialist training for our clients with Dementia and Alzheimer’s. Our service offers:

  • Consistency of carers for our individual clients.
  • Sit in services.
  • Wake nights.
  • Sleep nights.
  • Live in care.
  • Providing Dementia workshops to all our carers.
  • Gathering of our clients personal history, interests and hobbies to assist with developing activity plans.
  • Assisting with mobility, sitting standing moving and lifting.
  • Managing Safety at home.
End of Life Care

End of life Care

Many clients (and their families) seek to remain in their own homes when diagnosed with a terminal illness.

Our team has been trained by the Ellenor Foundation to understand the changing needs for those who require end of life or palliative care.

Your needs may increase at this time and we want ensure your loved ones remain as comfortable as possible whilst working closely with district and palliative nurses.

We provide:

  • Sit in services.
  • Wake nights.
  • Sleep nights.
  • Live in care.
Practical Support

Practical Support

Austen Allen Homecare also provide services to assist you around the home. They include:

  • Household services ( including deep and spring cleaning)
  • Laundry services
  • Light garden maintenance
  • Shopping
  • Pet Care
  • Fire/Smoke Alarm Testing referrals
  • Sourcing other services (Dentist, chiropodists, hairdressers)
Befriending service


Some individuals may feel isolated, Austen Allen Homecare are keen to integrate our clients back into their community.

We are forging strong links with local befriending services which we will be able to assist with by gathering information and helping you complete the referral process.